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Free Anniversary Giveaway

We're giving away our mini-guides for business and personal relationship improvement. Click the image below

25th anniversary giveaway. Click for more

Recent Additions

Popular Workplace Topics

We have hundreds of articles to help you become more successful in your workplace. Below are the most popular topics. For even more go to the articles main page
Free product giveaway: Mini-Guides and Books

It's Our 25th Anniversary, and We're Sharing Our Success With Free Giveaways

25th anniversary free book and miniguide giveaway2017 marks Bacal & Associates twenty-fifth anniversary. Formed in 1992, we've been offering consulting and training services, but we've also produced some forty books and mini-guides (learnbytes) on a wide range of subjects. From how to deal with a negative performance review, to managing conflict, or verbal abuse information, we've covered an amazing range of topics.

From this page you'll be able to access many of these guides and books FREE OF CHARGE. No signing up. No hassle.

We'll be adding new items each month, so you may want to bookmark this page.

The Current Free Lineup

Save Time, Be More Productive Through Delegating: The Mini-Guide

New school delegation is a tool managers can use to get more work done in a busy day, develop staff, create employee engagement and a lot more. BUT, it needs to be done properly. Learn how it works.

Learning To Fight Fair LearnBytes Mini-Guide

The best research available today on what makes relationships work, and the best predictor of lasting relationships concludes that it IS all about HOW you communicate.

People who fight fairly, and avoid saying aggressive things, and using attacking, hurtful tones tend to have better, long lasting relationships.

But it's easier said than done.

In this LearnByes Mini-Guide, you'll learn how to identify dirty fighting in others, and yourself, and what you should be doing instead. (click to view free)

Finding and Benefiting from A Counsellor, or Therapist

We all need help at some time in our lives, but how do you choose a therapist? How do you know if your choice is working out?

We've pulled together a bunch of suggestions for you, and best of all you can read this mini-guide free.

To view the miniguide on choosing and learning from a therapist click here.

Other Mini-guides And Books For Sale:

You will find over 30 additional mini-guides on conflict, communication, management, performance appraisal and planning in our store. Click here to browse.

If you prefer the PDF format to the image format used here, you can buy these books and guides and download them instantly.

 

 

About Company

Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.

About

Robert Bacal

About The Company
About Our Seminars & Services
About Our Websites
Privacy Policy

Our Related Websites

Building Bridges Between Home And School For Educators
Just for teachers, administrators and school staff

Angry Customer Guides and Defusing Techniques
Hundreds of tips and techniques for dealing with nasty people.

Customer Service In Government

A site dedicated to those in the public sector who deal with difficult, angry, frustrated taxpayers.

Bacal & Associates Store
Free and paid guides, books, and documents on business, management and more.

We Believe

  • Training sessions should ALWAYS be customized to fit YOUR context.
  • Our role is to make you self-sufficient and self-sustaining.
  • Fees should be reasonable, fair, and flexible to fit different budgets.
  • The only way to further success is to challenge the existing "wisdom" through critical thinking and basing our services and books on a complex reality.

Get in Touch

  • Phone:
    (613) 764-0241
  • Email: [email protected]
  • Address:

  • Bacal & Associates
  • 722 St. Isidore Rd.
  • Casselman
  • Ontario
  • Canada, K0A 1M0





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